Refund Policy

Return Policy

Need to return something? No problem! If you’re not satisfied with your purchase, you can return any LGear item/s within 30 days of the ship date of your order. All you need is your order number and the email address associated with your order to get started.

Items can be returned within 30 days of the ship date of your order. Returned products will only be accepted if they are in unused condition with the original packaging intact and the return is completed by emailing support@lgear.com. We cannot guarantee that your item will be accepted as a valid return if it does not meet these requirements. If your item is not accepted as a valid return you may not receive your exchange or store credit.

Your item(s) may be returned for either an exchange or store credit. You may return gifted items that were originally purchased from lgear.com for exchange or store credit to the original purchaser only. 

Refund Policy

Your refund will cover the value of the returned item(s) at the time of purchase, minus any discounts that were applied to your order. Your refund will be issued in the form of store credit once the returned items have been received, processed, and restocked at our Headquarters. 

Exchange Policy

If you choose an exchange for your returned item(s), your new exchange order will be processed and shipped once your returned item(s) have been received at our Headquarters. If you are owed a partial refund due to a price difference in your exchange order, please refer to the Refund Policy above. If there is a difference left to pay for the item(s) in your new exchange order, you will be sent a link via email to complete payment on our website for your new order. Your new exchange order will only be shipped out to you once any outstanding payments are completed.

International Return Policy